Files
knowledge-base/claude-memory/nvr-fix.md
2026-04-18 18:00:43 +00:00

4.1 KiB

NVR HiWatch DS-N316(D) Fix Progress

Problem

All 9 XM cameras (53H20AF) cycle online/offline every ~20-30 seconds on NVR. NVR IP: 192.168.1.123, FW: V4.76.015 build 250210 Network: 192.168.1.x (Знаменское, через Cudy router 100.70.54.204 Netbird)

Camera List (Current - 9 channels)

1:192.168.1.101, 2:192.168.1.41, 3:192.168.1.58, 4:192.168.1.63, 5:192.168.1.10 6:192.168.1.69, 7:192.168.1.42, 8:192.168.1.57, 9:192.168.1.64

ROOT CAUSE FOUND (2026-03-12)

UniFi Port 16 on a switch: FE speed (100Mbps) + Critical status + Anomaly 70 This is the uplink port to the Zyxel switch (non-UniFi). A bad/degraded cable causes intermittent packet loss → RTSP sessions drop every ~20-30 sec → NVR cycling. FIX: Replace the patch cable on Port 16 (between UniFi and Zyxel switch).

Additional Findings

  • Cameras are NOT physically rebooting (ping always UP throughout cycling)
  • ONVIF GetStreamUri timeout: PT10S (very short)
  • Camera AliveInterval: 21 seconds (DVR-IP keepalive)
  • Sub stream RTSP: works (120KB/8s tested)
  • Main stream RTSP: only 1 concurrent client allowed by camera
  • RTSP from non-192.168.1.x subnet (e.g. 10.3.0.1): takes 18+ seconds to respond (reverse DNS timeout)

Session 2 Fixes (2026-03-13)

Applied (software):

  • STP priorities: USL16PB(.220)=4096, USL16LPB(.66)=8192, (.213)=16384, (.96)=24576
  • PortFast (stp_port_mode:true) on port 16 of switch .96 (where Zyxel connects)
  • Main stream recording tracks 101-901: all enabled=true

IP Conflict Resolved (critical!):

  • 5 cameras had same IP 192.168.1.10 (ARP storm → ONVIF drops)
  • Changed via DVR-IP SDK (xm_change_ip.py):
    • 00:12:12:82:da:3d → 192.168.1.170
    • 00:12:12:82:df:34 → 192.168.1.171
    • 00:12:12:a7:63:1c → 192.168.1.172
    • 00:12:12:73:09:1d → 192.168.1.173
    • 00:12:12:73:06:ab → still at .10 (on sw.66 port 6)
  • NVR Ch5 (192.168.1.10) now unreachable (should be reconfigured or deleted)

Switch/Camera Topology:

  • NVR .123 = Hikvision, on switch .66 port 16 (GbE)
  • Cameras on switch .66: port2=.173, port4=.63, port6=.170
  • Cameras on switch .96: Zyxel on port 16 (FE 100Mbps), cameras via Zyxel
  • Windows jump .135 on switch .66 port 14
  • Cisco-Linksys .65 on switch .66 port 7 (DVR 192.168.1.65?)

Physical Fix Required:

Replace patch cable on port 16 of switch 192.168.1.96 → Zyxel connection. This is the ROOT CAUSE. All software fixes are secondary.

NVR Recording Status

  • All main stream tracks (101-901): enabled=true
  • All sub stream tracks (201-901): enabled=true
  • ActionRecordingMode: CMR (Continuous + Motion = 24/7 continuous recording)
  • Schedule: All 7 days 24 hours covered

Access

What Was Tried & Failed

  • Disabling sub-stream (VideoEnable=false) → still cycles
  • Anonymous RTSP (Anonymity=true) → still cycles
  • HIKVISION protocol → online=true but no video
  • Custom Protocol with RTSP URL → NVR doesn't save RTSP URL fields, shows "Custom 1" with no streams
  • streamType=main → NVR returns 400 (only "auto" supported)
  • go2rtc on Cudy router (10.3.0.1) → cameras take 18s to respond (subnet issue)
  • go2rtc on UDMPRO (192.168.1.1) → correct subnet, but firewall blocks port 8554 from LAN, SSH unstable

Backup Plan (if cable fix doesn't work)

Run go2rtc on UDMPRO (192.168.1.1):

  1. go2rtc binary: /data/go2rtc
  2. Config: /data/go2rtc-config/go2rtc.yaml (all 9 cameras configured)
  3. Need: add iptables rule for port 8554, create systemd service for persistence
  4. NVR Custom Protocol: URLs would be rtsp://192.168.1.1:8554/camXX (but NVR doesn't save RTSP URLs in Custom Protocol!)
    • Alternative: HIKVISION protocol + manual video params

Key Scripts

  • /root/nvr_clean_test.py — full test: DVR-IP config + NVR add + monitor
  • /root/xm_full_explore.py — explore camera settings via DVR-IP
  • /root/xm_disable_substream.py — disable/enable sub-stream
  • /root/xm_fix_rtsp.py — change RTSP anonymity settings